enterprise-strategy
2 articles
Every SaaS Is Now an API — Like It or Not: How a 6-Person Team Replaced 100+ People's Back Office
Fintool founder Nicolas Bustamante runs a six-person company through Agent + API integrations across Brex, QuickBooks, HubSpot, and Stripe. His B2A warning: SaaS without good APIs will be bypassed by agents through WebMCP or browsers.
The SaaS Moat Is Crumbling — When LLMs Eat the Interface, All That's Left Is API vs API
Nicolas Bustamante argues LLMs are ending Ben Thompson's Aggregation Theory. With chat as the universal interface, SaaS companies' moats built on 'workflow complexity + user muscle memory' evaporate, leading to pure API vs API commodity competition.