enterprise-strategy
2 articles
Every SaaS Is Now an API — Like It or Not: How a 6-Person Team Replaced 100+ People's Back Office
Fintool founder Nicolas Bustamante shares how he runs an entire company through Agent + API integrations (Brex, QuickBooks, HubSpot, Stripe) with just 6 people—handling more than he did with 100+. He introduces the B2A (Business to Agent) concept and warns that SaaS without good APIs will be bypassed by agents through WebMCP or browser automation.
The SaaS Moat Is Crumbling — When LLMs Eat the Interface, All That's Left Is API vs API
Nicolas Bustamante argues LLMs are ending Ben Thompson's Aggregation Theory. With chat as the universal interface, SaaS companies' moats built on 'workflow complexity + user muscle memory' evaporate, leading to pure API vs API commodity competition.